OK HUMANE JOBS & CAREERS

Purpose of Position:

The Clinic Office Assistant is our client’s first contact when calling or visiting and as such carries a significant role within our Clinic to ensure excellent customer service.  The position will maintain the professional environment by answering phones, scheduling appointments, data entry and performing special projects such as grant project reports.

Duties & Responsibilities:

In accordance with organizational policies, duties include but are not limited to:

• Responsible for handling high volume of phone calls and emails.
• Scheduling client appointments.
• Checking clients in and out.
• Physically handling cats and dogs.
• Providing post-operative care instructions to owners.
• Tender cash and credit; create daily ledger of deposits.
• Data entry for all client appointments.
• Prepare mailing lists, labels and reports.
• Maintain office filing and storage systems.
• Keep filing/document management system for electronic and paper documents organized.
• Monitor and order office supplies.
• Distribute/file all incoming mail.
• Data entry, research, typing, correspondence, faxes, and filing.
• Other duties as assigned.

Job Requirements:

• Bilingual abilities are a plus.
• Previous experience in an office setting required.
• Experienced administrative professional who is dependable and highly organized with business maturity, discretion, enthusiasm, and a positive attitude.
• Technologically literate with strong computer skills including familiarity with Microsoft Word and Excel and other commonly used software.
• Good internet skills, including use of e-mail programs and group messaging.
• Good organizational skills and record keeping (attention to detail is critical).
• Cheerful presence and people skills.
• Good oral and written communication skills.
• Self starter who can work independently.
• Skill in establishing priorities and managing workload.
• Ability to follow directions and multitask.

Physical Requirements:

Work may be performed in a kennel/shelter setting and/or outdoors.

• Must be able to work standing or sitting for 8 or more hours.
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help.
• Must be able to bend and kneel repeatedly.
• Must have good range of motion in joints especially wrist, knees, elbows.
• Must have good range of motion in your back, for instance twisting.
• Must be able to work in potentially extreme environmental temperatures.
• Must be able to use a ladder and or step stool.
• Must possess excellent hand-eye coordination.
• Must possess an acceptable degree of dexterity in hands and fingers. Exposure to disinfectant solutions when cleaning.
• Subject to animal bites and scratches while handling animals of questionable temperament.