Careers

Department: Spay/Neuter Clinic
Location: Oklahoma City, OK
Immediate Supervisor:  Clinic Manager 
Status: Full time/Non-Exempt; Overtime eligible

Pay: $19/hr.

Purpose of Position:

The Surgery Team Coordinator is a vital employee at the S/N clinic. They are responsible for the training all new hires, updating of the training manuals and clinic protocols, client education during wellness visits, clinic inventory, and the ordering of medical supplies. When a Lead Assistant is absent, the Surgery Team Coordinator will also fill in to make sure that work flow remains uninterrupted.

Duties & Responsibilities: 

In accordance with organizational policies, duties include but are not limited to:

• Client Education-Serve as the “Vaccination Specialist” for scheduled wellness visits
• S/N Clinic inventory and the ordering of medical supplies
• Create and update training manuals for Ok Humane S/N Clinic
• Training of new s/n clinic employees
• Fill in as Lead Assistant during Lead absences
• Assist the S/N Clinic manager in the scheduling of Lunch and Learns and other staff educational opportunities
• All Lead Assistant duties as needed.
• Providing support to vet assistants via training, monitoring, giving feedback and advising assistants in the efficient completion of their duties.
• Report employee or client problems to Clinic Manager.
• Provide professional in-person, e-mail, and telephone client service and answer questions.
• Actively support associate staff and volunteers; promote the development of skills related to the advancement of our goals and mission.
• Maintain medical inventory and supplies.
• Triage all patients as they are checked in. Report health concerns to attending veterinarian.
• Assist veterinarians in surgery as needed.
• Calculate and administer anesthesia to all surgical patients per anesthetic protocol.
• Accurately maintain all necessary drug logs and patient records as directed by the veterinarian.
• Stay current in knowledge of emergency drugs and protocol.
• Administer animal vaccinations, tests, medications and treatments as directed.
• Participate on committees and special projects as assigned.
• All other duties as assigned.

Qualifications:

Hold a current RVT/CVT/LVT license and passed the Veterinary Technician National Examination (VTNE) and State Veterinary Technician Exam (SVTE) or completed and graduated an accredited RVT/LVT/CVT associates program with a commensurate amount of experience in HVHQSN clinics or public veterinary clinic.

Job Requirements:

• Must enjoy working closely with staff and training/mentoring new members of the team.
• Must be able to make independent, common-sense decisions.
• Must possess exceptional problem solving skills.
• Must be proficient at multi-tasking and comfortable in a fast-paced work environment.
• Must possess basic veterinary medical concepts including but not limited to vaccine protocols and anesthetic risks.
• Must also be able to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian.
• Will be asked to take medical histories for surgical rechecks.
• Will be asked to communicate with the public on a daily basis in a professional manner.
• Will be asked to handle (on average) 30+ dogs and cats per day.
• Will be asked to assist in transport programs as scheduled.
• Must be able to learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior).
• Must be able to use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory.
• Must possess excellent reflexes.
• Must be proficient at animal restraint for various procedures.
• Ability to follow directions and multitask.

Physical Requirements: 

Work may be performed in a kennel/shelter setting and/or outdoors. 

• Must be able to work standing or sitting for 8 or more hours. 
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help. 
• Must be able to bend and kneel repeatedly. 
• Must have a good range of motion in joints, especially wrist, knees, and elbows.
• Must have a good range of motion in your back, for instance, twisting. 
• Must be able to work in potentially extreme environmental temperatures. 
• Must be able to use a ladder and or step stool. 
• Must possess excellent hand-eye coordination. 
• Must possess an acceptable degree of dexterity in hands and fingers. Exposure to disinfectant solutions when cleaning.  
• Subject to animal bites and scratches while handling animals of questionable temperament. 

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Department: Spay/Neuter Clinic
Location: Oklahoma City, OK
Immediate Supervisor: Clinic Manager
Status: Non-Exempt

Pay: $14/hr.

Purpose of Position:

The Clinic Office Assistant is our client’s first contact when calling or visiting and as such carries a significant role within our Clinic to ensure excellent customer service. The position will maintain the professional environment by answering phones, scheduling appointments, data entry and performing special projects such as grant project reports.

Duties & Responsibilities:

In accordance with organizational policies, duties include but are not limited to:

• Responsible for handling high volume of phone calls and emails.
• Scheduling client appointments.
• Checking clients in and out.
• Physically handling cats and dogs.
• Providing post-operative care instructions to owners.
• Tender cash and credit; create daily ledger of deposits.
• Data entry for all client appointments.
• Prepare mailing lists, labels and reports.
• Maintain office filing and storage systems.
• Keep filing/document management system for electronic and paper documents organized.
• Monitor and order office supplies.
• Distribute/file all incoming mail.
• Data entry, research, typing, correspondence, faxes, and filing.
• Other duties as assigned.

Job Requirements: 

• Bilingual abilities are a plus.
• Previous experience in an office setting required.
• Experienced administrative professional who is dependable and highly organized with business maturity, discretion, enthusiasm, and a positive attitude.
• Technologically literate with strong computer skills including familiarity with Microsoft Word and Excel and other commonly used software.
• Good internet skills, including use of e-mail programs and group messaging.
• Good organizational skills and record keeping (attention to detail is critical).
• Cheerful presence and people skills.Good oral and written communication skills.
• Self starter who can work independently.
• Skill in establishing priorities and managing workload.
• Ability to follow directions and multitask.

Physical Requirements: 

Work may be performed in a kennel/shelter setting and/or outdoors.

• Must be able to work standing or sitting for 8 or more hours.
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help.
• Must be able to bend and kneel repeatedly.
• Must have good range of motion in joints especially wrist, knees, elbows.
• Must have good range of motion in your back, for instance twisting.
• Must be able to work in potentially extreme environmental temperatures.
• Must be able to use a ladder and or step stool.
• Must possess excellent hand-eye coordination.
• Must possess an acceptable degree of dexterity in hands and fingers. Exposure to disinfectant solutions when cleaning.
• Subject to animal bites and scratches while handling animals of questionable temperament.

Apply Now

Department: Spay/Neuter 
Location: Oklahoma City, OK
Immediate Supervisor: Director of Clinical Operations
Status: Full time/Overtime ineligible

Purpose of Position:

To provide supervision and high level decision making for all clinic personnel and volunteers.  Responsible for overall operations of spay/neuter clinic, office and service counter; maintain complete records of clinic activities.

Duties & Responsibilities: 

In accordance with organizational policies, duties include but are not limited to:

Overall: 

• Supervise staff and volunteers in accordance with company policies and procedures
• Supervise, coach and develop direct staff and ensure that all daily work assignments are complete and in line with OK Humane policies and procedures.
• Scheduling of staff.
• Oversee operations of the main service counter and surgery suites.
• Ensure quality client service.
• Report employee or client problems to Director of Clinical Operations and work to mediate employee conflicts.
• Complete daily reports, ensure correct invoicing, and make daily bank deposits.
• Follow insurance policy procedures.
• Follow and maintain grant reporting requirements.
• Maintain patient database.
• Ensure proper paperwork goes home with each patient.
• Ensure proper paperwork goes home with each patient.
• Ensure proper supplies are kept on hand.
• Provide in-person and telephone client services and answer questions.
• Identify and coordinate staff continuing educational opportunities and needs.
• Participate and/or facilitate team meetings to incorporate OK Humane Core Values, communicate the implementation of new processes, and create sense of team & ownership.
• Participate in the recruiting and interview process of new staff. Secure temporary help as needed. Assist with creation of new roles as applicable.
• Ensure timely submission of required documents and reports.
• Other duties as assigned.

Job Requirements: 

• 2 years’ experience in a fast paced veterinary or animal focused setting that includes leadership/management experience. Preference given to certified veterinary practice managers (CVPM) or an RVT with management experience
• Must possess decision making skills and the ability to manage multiples tasks.
• Ability to follow directions and multi-task.
• Must be able to make decisions in a mature, thoughtful manner.
• Animal handling knowledge for cats and dogs.
• Working knowledge of animal behavior.
• Will be asked to communicate with the public on a daily basis in a professional manner

Physical Requirements:

Work may be performed in a kennel/shelter setting and/or outdoors.

• Must be able to work standing or sitting for 8 or more hours. 
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help. 
• Must be able to bend and kneel repeatedly. 
• Must have a good range of motion in joints, especially wrist, knees, and elbows. 
• Must have a good range of motion in your back, for instance, twisting. 
• Must be able to work in potentially extreme environmental temperatures. 
• Must be able to use a ladder and or step stool. 
• Must possess excellent hand-eye coordination. 
• Must possess an acceptable degree of dexterity in hands and fingers. Exposure to disinfectant solutions when cleaning.  
• Subject to animal bites and scratches while handling animals of questionable temperament. 

Apply Now

Department: Adoption
Location: Oklahoma City, OK
Immediate Supervisor: Adoption Center Manager
Status:  Non-Exempt / Overtime-Eligible

Pay: $14/hr.

Purpose of Position:

To assist with adoptions for dogs and cats in the OK Humane Adoption Program. To provide humane and proper care to the organization’s animals being housed on site and to additionally provide excellent customer service to anyone visiting the program location.

Duties & Responsibilities: 

In accordance with organizational policies, duties include but are not limited to:

• Works closely with Foster/Volunteer Coordinator to schedule animals drop offs and pickups.
• Works closely with members of the OK Humane to determine volunteer needs on a regular basis or for one-time projects/events.
• Clean and sanitize cat and dog living areas.
• Clean and sanitize stainless steel cat cages.
• Daily feeding and fresh water.
• Assist foster parents with animal drop offs and pickups.
• Perform daily cleaning and sanitizing of work and public areas.
• Assist in administering animal vaccinations, tests, medications and treatments as directed.
• Assist with general questions and requests from the public.
• Assist with transporting or arranging transport of pets between various OK Humane locations as needed.
• Monitor animals and immediately report health or behavior abnormalities to supervisor.
• Maintains timely and accurate electronic records and hard files of adoptions.
• Performs follow-up calls with adopters.
• Manage retail display and sales.
• Operate cash register and follow set cash handling standard operating procedures.
• Follow established disease control protocols to daily clean, disinfect, and maintain shelter apartments, kennels, cages, and general areas.
• Operate laundry and dishwashing equipment.
• Restock cleaning areas with supplies and equipment.
• Maintain equipment in working condition, report equipment or supply needs to supervisor.
• Maintain work and general areas in an organized manner.
• Assist with intake procedures for OK Humane pets.
• Take out the trash.
• Other duties as assigned.

Job Requirements: 

• Must be a high school graduate or equivalent.
• Must have a valid driver’s license, a clean driving record, and be comfortable learning to drive and driving OK Humane fleet vehicles.
• Must have excellent written and verbal communication skills, a professional, tactful, mature, and sincere attitude, and be able to represent the mission, goals, and policies of OK Humane in a creative, credible, and energetic manner.
• Experience in pet adoption counseling is preferred but not mandatory
• Must be able to work maturely and respectfully with diverse groups of people.
• Must be organized, flexible, and adjust to rapid, changing needs.
• Must be knowledgeable and comfortable with computer systems used in operations and have basic computer skills, including database skills (ex. Word, Excel, Outlook, database, and mail merge).
• Knowledge of and commitment to animal welfare issues is strongly preferred.
• Commitment to the mission, values, goals, and success of OK Humane.
• Must be proficient in MS Office.
• Ability to follow directions and multitask.
• Position will require weekend days and evenings.
• Retail sales experience preferred.
• Excellent customer service.
• Confidence handling or learning to handle both dogs and cats.
• Ability to work within a team environment while on the go.

Physical Requirements: 

Work may be performed in a kennel/shelter setting and outdoors.

• Must be able to work standing or sitting for 8 or more hours.
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help.
• Must be able to bend and kneel repeatedly.
• Must have a good range of motion in joints, especially wrist, knees, and elbows.
• Must have a good range of motion in your back, for instance, twisting.
• Must be able to work in potentially extreme environmental temperatures.
• Must be able to use a ladder and or step stool.
• Must possess excellent hand-eye coordination.
• Must possess an acceptable degree of dexterity in hands and fingers. Exposure to disinfectant solutions when cleaning.
• Subject to animal bites and scratches while handling animals of questionable temperament.

Apply Now